WHEN CAN I EXPECT MY ORDER?
All our prints are made on order, with unframed prints usually printed and dispatched the day after the order has been placed. Framed prints require 3-5 business days handling time. We print and develop on order to ensure our customers get the best quality prints and frames, with nothing sitting around on a shelf gaining dust.
ARE THE PRINTS HIGH QUALITY?
We pride ourselves on producing the highest quality prints and frames possible. Using the best timber for framing, and high end photo printers for printing. If any image mock up on our store looks grainy, it is only due to image downsizing for the website!
WHAT ARE THE DIMENSIONS OF EACH SIZE?
Frameless: A4 = 21x29cm. A3 = 29x42cm. A2 = 42x59cm. A1 = 59x84cm.
Framed: A4 = 23x31cm. A3 = 31x44cm. A2 = 44x61cm. A1 = 61x86cm.
WHERE ARE MY TRACKING DETAILS?
Once orders are dispatched, you will receive an email with your Australia Post tracking details. If you can't find them or didn't receive them, check your junk or spam folders, or email our team at firstname.lastname@example.org and we will assist you.
CAN I REQUEST A DIFFERENT BACKGROUND COLOUR?
Yes you can! Simply contact us via live chat or email once your order is placed to discuss the colour change request. Please ensure to do this straight away as we print the following day the order is placed.
DO YOU SHIP INTERNATIONALLY?
We mostly ship only within Australia, but international delivery can be organised for unframed prints. Just message us on live chat or email email@example.com.